Shipping policy
Shipping Costs
Shipping fees are calculated at check out. They are based on the weight of the product purchased, location to be shipped, carrier used and the largest potential box size. As a result, you may initially be overcharged for shipping of small, medium and multi pack lampshades. If you need to know the precise amount of shipping you will be charged before purchase, contact us for a quote. If not, you will be refunded overcharged shipping charges at time of shipping.
Local Delivery is defined as within the city of Ottawa or 25 km from Orleans, Ontario. A flat local delivery fee is available for $ 10.00
Pickup can be made at our location in Orleans, Ontario. Please arrange a time in advance of pickup with us.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. UPDATE: as of September 2025 shipping to the U.S. is on hold due to imposed tariffs on our products. We are working to determine whether we can keep our duty free status. Thank you for your patience.
